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2-13-2 Higashi-Ueno, Taito-ku, Tokyo-to, Japan
Check in 15:00 - Check out 11:00

Notice of resumption of business

To our valued customers,

Thank you for your continued patronage of Q Stay and lounge Ueno.

Regarding our temporary closures for health and safety to help prevent the further spread of the coronavirus, we sincerely apologize for the inconvenience and trouble these closures have caused our customers, and we offer our deep appreciation for your understanding.

Our temporarily closed facilities will re-open on Monday, May 11th, 2020.

In accordance with the city of Tokyo’s request for reduced business hours, following our re-opening, we will be shortening our hours and temporarily closing as detailed below. Please be aware that we may need to close again due to changes in government policy or other circumstances.

Additionally, further notices regarding temporary closures and changes to management services will be announced to our customers on our homepage and posted within the facilities.

We thank you kindly your understanding and cooperation.

1.Adjusted business hours (through May 31, 2020)
8:00AM ~ 7:00PM

2.Temporary suspension of business (weekends and holidays through May 31, 2020)
Dates of closure: May 9, 10, 16, 17, 23, 24, 30, 31

3.Adjusted business hours per facility
①Q Stay and lounge Ueno (Higashiueno 2-13-2, Taito City, Tokyo)

【Adjusted】Check-in time  3:00PM ~ 7:00PM
【Adjusted】Check-out time  8:00AM ~ 11:00AM

Please be aware that between 7:30PM and 7:30AM the following day, no one will be present at the hostel. In case of emergency, please use the emergency telephone number provided to every guest.

②Q Cafe Ueno
【Adjusted】Business hours  8:00AM ~ 7:00PM (last order 6:30PM)


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